We were in the Wichita Falls Airport and three Mexican ladies grabbed Heather. Good thing too, a rattlesnake had just fallen off of the luggage conveyor belt (it ran from outside under a rain cover to inside -- a very small airport) and she was going forward to try to pet it. It took awhile before they calmed down enough to speak English instead of Spanish, but they understood we were grateful for their help.
This story -- http://www.msnbc.msn.com/id/23784226/ -- reminded me of the event.
I'm still grateful to those three ladies. Funny the things you look back at with thanks.